Refund Policy

Welcome to the refund policy of ASTRALFORGE. Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

To be eligible for a refund, please ensure the following:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• The request for refund must be made within 30 days of purchase.

Non-Refundable Items

• Gift cards
• Downloaded software products
• Custom or personalized orders

Procedure for Refund

To initiate a refund, please follow these steps:

• Contact our support team via email at [email protected] with your purchase details.
• Include a receipt or proof of purchase in your request.
• Once your refund is approved, we will initiate a refund to your original method of payment.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].